Kathy Collins
Kathy Collins, Lava Hot Springs, Idaho, USA
Richard,
I wanted to take the time to tell you how absolutely spectacular our visit was. The entire vacation went off without a hitch. My husband and I could not believe how smoothly things went. The accommodations were wonderful. Each place was a pleasant surprise–many I knew would be nice, but others I really expected less than I received. We loved all of the places. The transportation was excellent whether it was by plane, boat, ferry, or car. It was always comfortable and appropriate for the destination.
Your personnel were tremendous. Our guides, Lenin and Roberto, were knowledgeable, prepared, punctual, but more important—they were fun. We really enjoyed spending time with them. They were so attentive, and anticipated our needs well. They always gave clear and helpful instructions so we were properly dressed and equipped for our outings. I really cannot say enough positive about these two young men. Our driver was Frank (Francisco), and he too did an excellent job–I always felt safe even on the craziest mountain roads. He was wonderful to work with.
I can’t wait to return to your spectacular country and I will definitely use your company again.